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Hoozin offers a 2 stage approach to collaboration. First of all, we provide a highly standard out of the box Social and Collaboration Software, known for its user friendliness and high design. On top of this ‘Collaboration engine’ we define with the Customer the roadmap from Social Intranet landing page to Digital Workplace landing page. In the world of Digital Workplace, the key word is integration.
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Mass communication content
PERSONALIZE MASS COMMUNICATIONS BASED ON GLOBAL/REGIONAL/PROJECT/TEAM LEVEL
Hoozin has a complete CMS and can vent information through the carrousel or through Communities. Hoozin allows calibrating information on geographical criteria, groups, communities and of course job titles. Basically, any primmer available in the AD would allow us to define mass communication to a targeted group.
Notification by email is standard. The level of frequency can be configured by the Admin. We add to this we also have a build in Notification center in the Software itself.
MEDIA-RICH NEWS PAGE
Hoozin comes complete with Video Management tools and widgets allowing audio and video. How video’s appear (auto play or not) can be fully configured. Hoozin supports mp4, ogg and webm. Linking to YouTube video’s is also an option. Hoozin does guarantee good experience from ‘any device’. But with mp4, it often is the safest way forward for all browser support.
Hoozin has multiple ways to produce news feeds. These can be in a carrousel or in a ‘ quick announcement’ style. We can also produce a dedicated widget to events, often perceived as important news.
BLOGS – PUBLISHING NEWS
Hoozin comes complete with a dedicated App Blog. This can be published directly on the landing page to a targeted audience.
MICROBLOGS – SOCIAL MESSAGING
Hoozin has a rich functionality around Social Messaging. We believe that all topics, Apps or structure should allow social conversations around it. This should dramatically increase agility and reduce internal email. We have a social stream, a stream per community and we can have social discussions around docs, Apps or Business processes.
EMPLOYEE-GENERATED CONTENT (live-post feeds, blogs, wikis, ability to share media and documents/images)
Every employee can share in the stream or in the community stream content. The freedom to share allows better idea sharing and drives a more agile work environment. To make sure the employee content sharing stays within compliance and monitored borders, one can declare certain content as inappropriate.
MESSAGING – ONE TO ONE / MANY PRIVATE MESSAGING
Social messaging can be done as follows:
- 1 person to 1 person,
- 1 person to multiple people,
- 1 person to post in a community and all community members will see this,
- 1 person to a predefined Group (example My Sales Group, My Accountants, etc.)
FORUMS – FAQS, IDEATION, DISCUSSIONS
Hoozin comes complete with Forum, FAQ, Ideation Apps. All of them have discussion features as standard.
COLLABORATION SPACE FUNCTIONALITY
At Hoozin we call Collaboration Space ‘Communities’. See next topic.
Hoozin comes complete with community management for any end user. Communities can be Public, Secured or Hidden. The users in those communities can have different roles. These are Manager, Member and Visitor.
E-MAIL & CALENDAR INTEGRATION (with Microsoft Exchange or O365)
When integrating third party tools into your landing page strategy, we define that as Digital Workplace. Indeed, the very first thing we recommend to integrate is Microsoft email and Calendar.
POLLS & SURVEYS
Hoozin has a Survey Application that can be activated in a Hoozin community. But it can also be brought to the front as a widget directly on the landing page. The Survey App is rich in set up and data processing.
Hoozin is multi language. Upon request we can add quickly and in agile manner new languages to our language pack. The languages we support today are: Chinese (simplified), Czech, Danish, Dutch, Finnish, French, German, Hungarian, Korean, Norwegian, Polish, Portuguese (Portugal), Russian, Slovak, Spanish, Swedish, Thai. Languages can be changed with one click.
Hoozin works on ALL devices and ALL browsers.
PERMISSIONS AND RESTRICTIONS
Hoozin is based on role based permissions. Permissions and restrictions system-wide, by group, individual or by pieces of content.
ABILITY TO GRANT ACCESS TO NON-EMPLOYEES
Hoozin has a strong strategy to allow external users to communities. The way these are managed is extensive and also subject to ‘smart security’. Many organizations use Hoozin to Collaborate with Vendors and Customers in Project Communities. We have multiple Customer using Hoozin on extranet basis only.
Personalization based on role, geography, business unit/team, other. Personalization is possible based on role (see Hoozin Roles and Applications).
Hoozin allows multiple ways to archive, back up. Those we can delete can also be defined.
WYSIWYG EDITOR: EASY & FAST PUBLISHING
Hoozin provides an extensive CMS. It can be used quickly and easily, but if need be it also provides some very powerful tools to add more complexity and design. Elements, forms and code are some examples.
DRAFTS: PUBLISH AT A LATER DATE
This is a standard feature in the Hoozin CMS. We also allow publishing within a certain time frame, automated.
MODERATION: ADD APPROVALS TO PUBLISHING PROCESS
Hoozin CMS come complete with a configurable approval process.
CHANNELS: PUBLISH ARTICLES TO SPECIFIC AUDIENCES
Hoozin can target content based on different audiences. These audiences can be set up manually or they can be set up by rules and available primmer. We can interface dedicated widgets for each audience, or we can make the carrousel automatically adapt to the end user profile. This is a design matter and a style of interfacing that needs to be agreed upon. Below is a sample of widgets pointing to Local news (only for user in certain country) and Global news (news for all users).
VERSION CONTROL: KEEP VERSIONS OF A POST
Hoozin comes complete with versioning and version control.
ARCHIVING: POST SET RETENTION SCHEDULES ON ANY POST
Retention levels are managed by Admin and normally covers all (post, docs, media, etc.).
Hoozin has extensive search and filter capabilities. These will need to be separated in 3 key areas:
SUBSCRIPTIONS: FORCE SUBSCRIBE GROUPS TO COMMUNICATION CHANNELS
Those employees that are in secured or hidden communities will always receive a notification when content is posted. Hoozin allows to add entire groups to communities and thus ‘force’ receiving notifications.
TAGS: ADD THEMES TO POSTS
Tagging is a standard feature in Hoozin. One can Tag posts, documents, profiles and communities.
MENTIONS: DIRECT MESSAGE USERS ON POSTS
This feature has just been released as a standard to Hoozin and we are proud to answer yes to this.
ADD COMMENTS, RATING & LIKES TO POSTS
Standard features in Hoozin. Commenting and likes are standard.
FOLLOWING: SUBSCRIBE TO SPECIFIC CHANNELS
If a community is seen as a communication channel (we do), then the answer is yes. Some communities would need management approval before somebody can join the community (in the case of secured community).
Reporting and analytics
ANALYTICS AND REPORTING
Hoozin has an extensive build in Reporting module, fully included to the product. Today Reporting is set up under the following sections:
Overview, Tops, Communities, Users, Activity.
SOLUTION SHOULD INTEGRATE WITH EXISTING THIRD PARTY BUSINESS APPLICATIONS
Hoozin is compliant to this. In the Digital Workplace we integrate any O365 asset, SAP, PeopleSoft, Tableau, SharePoint, Web parts, RSS Feeds, etc.
Cloud based, single-tenant or multi-tenant
We offer single tenant Hosting on Azure. In most cases we stick to one location. But sometimes Customers want to have the data center entry point closer to their end users. Below is an example of an organization that plotted their Business users geographically and Hoozin activated ‘nearby’ entry points to reduce the ‘last mile’ latency. Hoozin leverages the Azure geographical presence, if need be. All this can be reduced to one location if only in USA or Europe (no latency issues there).
IF ON-PREMISE AVAILABLE
Hoozin provides Cloud or on-premises deployments.
HOW IS GLOBAL ACCESS HANDLED (SINGLE DC HOSTING, REPLICATION BETWEEN REGIONS)?
If Cloud, this is managed through Azure infra, with a smart distribution of Front end Servers. If on premises, the same approach is recommended for the latency areas. If no latency risk, we recommend one single server site.
SPECIFIC NETWORK (PERFORMANCE) CONSIDERATION FOR GLOBAL ORGANIZATIONS
Cloud Azure takes up the network speed among their data centers. If on premises, the geo locations will need to be known. Again, standard deployments only need 1 single site, without having performance issues on Network. Geoplotting your end users first would be the safest way to have a discussion.
Storage and Archival
SECURE FILE SHARING/SYNC
Files are stored in SQL server DB and can be encrypted at database level.
LOCATION OF USER FILES -FILE-SHARING/SYNC
Files are stored in SQL server.
MAXIMUM STORAGE AVAILABLE PER-USER
1GB per user if cloud. Additional data plan available upon request.
REVISIONS: NUMBER OF FILE REVISIONS KEPT ON SYSTEM
5 by default. Can be increased up to an unlimited number of version/revision with proper storage capacity planning.
Hoozin provides the following training programs:
- on site
- train the training
- WebEx / online
- tutorials, etc.
Hoozin provides the following training programs: From experience, Hoozin Customers have generally a low requirement for training due to the ease of use of the solution. Nevertheless, some training around CMS and Admin management can be useful. Normally, during the Project period the stakeholders learn this while we define and deploy the solution. If after this, training is still required we offer:
- Training for System Admin
- Training for CMS and Training for Stakeholder (power users).
All training is done by WebEx unless specifically demanded by Customer, onsite. Hoozin has the required documentation also for ‘self-learning’.
System should be user friendly and intuitive thus minimizing the amount of training required for any user. Hoozin is very easy to use and for the regular end user we have never required training options. We believe the easy usage of the Software is one of the pillars of user adoption and thus success. The Software features and a first general experience can be found here: https://espresso.hoozin.com/